Frequently Asked Questions
FACTORY sofa lounge furniture specialists answer your frequently asked questions.
– In our stores:
FACTORY Sofa, 48 Poseidonos Avenue, Paleo Faliro, Tel. 2106025980 www.factorysofa.gr
Factory Sofa Vari, 2nd km Vari – Koropiou, 362 L.Evelpidon, Kitsi, Tel. 210 220 8231
FACTORY Sofa North, 1st km of National Road Katerini – Thessaloniki, Katerini, Tel. 2351028310 www.factorysofanorth.gr
FACTORY Sofa Rhodes, 216 Lindou, Rhodes Tel. 2241060900
Factory Sofa’s couches and sofas are produced using modern methods & with the use of certified materials. Their quality as well as their reliability are guaranteed by: 10 year warranty for the Home use for the frame and 3 years for the foam parts of the pillows. Professional Use Warranty 5 years for the frame and 2 years for the foam. The mechanisms of the beds, sliding & folding, are covered with a 2-year warranty.
All of our frames are drier, to prevent septic-dye and insect attacks. Desiccant woods in addition to certified wood purity by pathogenic agents also increase its mechanical strength. The frames are tied with metal connectors to absorb expansion and contraction, and are woven with 10cm belts. You have a 10 year warranty on our frame.
Back and seat cushions
The backrest pads are filled with silicone and sewn in successive points to have immediate restoration. The seat cushions are made of foam with a written guarantee of 3 years for home use & 2 years for professional use.
Watch the video below.
• Water repellent fabrics do not absorb spills. In the case of spilled liquid, the drops are simply collected on the surface of the cloth. This initial – hydrophobicity facilitates cleaning to a great extent. Just wipe the spot with a cloth, even in the case of problematic stains of coffee or wine.
• Easy Clean fabrics have an advanced protection system that makes it easy to clean all stains without damaging the structure of the fabric. Easy Clean technology helps clean all stains only with water or with water and clean soap, without the use of special chemicals.
Stains of natural origin that do not contain chemicals can be easily cleaned in just 3 simple cleaning steps:
- Remove the dirt with a spoon
- Put some water on the stain and pass with kitchen towels
- Allow to dry
If you have not purchased a FactorySofa sofa with a “soft” fabric, then you have the following options:
• Call a qualified cleaning crew.
• Clean yourself with special sprays.
• Put it in a washing machine if it is washed at 30 degrees. Be careful! Put all pieces of cloth together to avoid creating color differences.
For your best service, please contact with us. A few days before the agreed delivery date, we will inform you to make an appointment for the exact day and time of delivery.
• By phone, yes. Call 210.60 25 980
• Electronically via e-mail.
• Visit our website www.factorysofa.gr to view our products.
• 50% deposit with your order and payment before shipment.
• With your credit, debit or prepaid card.
“If you are looking for the ideal sofa in the factory sofa you will find it for 1000%. Once we received our new couch & is even better than expected”
MARIANNA M.
“Very nice sofas at very good prices. We just got our new sofa and it’s awesome. Excellent service from the company.”
NIKOS T.
“Amazing quality that only close you can feel! Thank you for the excellent service so far.”
GEORGE M.
“Fantastic service and even better quality …. :) I got the couch in 13 days !!!””
ALEXIS P.
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+30.210.6025980
